Privacy Policy

Last Updated: January 15, 2025

1. Introduction

Welcome to Dividend Fortress ("we," "our," or "us"). This Privacy Policy describes how we collect, use, store, share, and protect personal information when you use our website at dividendfortress.com and our services. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you create an account, we collect your name, email address, and authentication credentials.
  • Portfolio Data: Financial planning information including your investment holdings, contribution amounts, salary information, retirement goals, and target withdrawal amounts that you voluntarily enter into our platform.
  • Stripe Payment Information: When you subscribe, we create a Stripe Customer ID linked to your account. Stripe collects and stores your payment card information securely. We receive from Stripe only:
    • Last 4 digits of your card number
    • Card brand (Visa, Mastercard, etc.)
    • Card expiration date
    • Stripe Customer ID (a unique identifier)
    • Payment transaction history (amounts, dates, status)
    Your complete card number and CVV are NEVER stored on our servers - they are stored securely by Stripe using PCI-DSS Level 1 compliant vault technology.
  • Profile Information: Any additional information you choose to provide in your user profile.

2.2 Information from Google Sign-In

When you sign in using Google OAuth, we receive and store:

  • Email address: Used to create and authenticate your account
  • Profile information: Your name and profile picture from your Google account
  • Google user ID: A unique identifier to link your Google account to your Dividend Fortress account

Limited Use Disclosure: Dividend Fortress's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Specifically, we commit to the following regarding Google user data:

  • Limited Use: Google user data is used only to provide and improve the user-facing authentication feature that is prominent in our application's user interface (the sign-in functionality)
  • No Transfer or Sale: We do not and will never transfer or sell Google user data to third parties, use it for advertising, or use it for credit-worthiness determinations
  • Human Access: Our employees do not access your Google data except with your explicit consent, for security purposes, or when required by law
  • Data Transfers: Google user data is only transferred to AWS Cognito as necessary for authentication
  • Merger/Acquisition: Any transfer of Google user data requires your explicit prior consent

2.3 Automatically Collected Information

  • Usage Data: Information about how you interact with our service
  • Device Information: IP address, browser type, operating system
  • Cookies: We use cookies to maintain your session and preferences

3. How We Use Your Information

  • Account Management: To create, authenticate, and manage your account
  • Service Delivery: To provide dividend portfolio tracking, financial planning tools, and income projections
  • Billing and Payments: To process subscription payments, manage your billing information, and send payment receipts through Stripe
  • Trial Eligibility and Fraud Prevention: To track free trial usage and prevent abuse of promotional offers by users who repeatedly create and delete accounts
  • Communications: To send service notifications, billing updates, and respond to inquiries
  • Portfolio Monitoring and Alerts: We actively use your portfolio data, investment holdings, and financial information to monitor your investment plan and provide proactive alerts and notifications about:
    • Dividend announcements, changes, cuts, or suspensions in your holdings
    • Significant price movements in your portfolio holdings
    • Portfolio rebalancing opportunities based on your target allocations
    • Financial goal progress updates and milestone achievements
    • Market events or news affecting your specific holdings
    • Recommended actions or items requiring your attention
    This automated monitoring helps you make better-informed financial decisions by keeping you updated about important changes affecting your portfolio. You can manage notification preferences in your account settings.
  • Data Analysis for Service Improvement: We analyze aggregated, anonymized portfolio data (not linked to individual users) to:
    • Improve the accuracy of our calculation algorithms
    • Enhance our financial models and projections
    • Identify and fix bugs or data errors
    • Develop new features and tools
    • Understand common user patterns and needs
    Individual user data is never shared, sold, or used for purposes other than improving our Service for all users.
  • Security: To detect and prevent fraud, abuse, and technical issues

4. Data Accuracy and Informational Use

⚠️ NO WARRANTY ON DATA ACCURACY

All data provided through our Service is for informational purposes only.

We make no warranty, express or implied, as to the accuracy, completeness, reliability, timeliness, or fitness for a particular purpose of any data, including:

  • Stock prices and market data
  • Dividend amounts, dates, and payment information
  • Company financial metrics and ratios
  • Portfolio calculations and projections
  • Financial planning estimates and forecasts
  • Historical performance data

Data Sources and Limitations:

  • We obtain data from third-party providers and public sources that may be incomplete, delayed, or inaccurate
  • Data may not be real-time and may be delayed by minutes, hours, or days
  • Third-party data sources may contain errors or omissions that we cannot control
  • Software bugs, calculation errors, or technical issues may produce incorrect results
  • Past performance data does not predict or guarantee future results

Your Responsibility:

You MUST independently verify all data, calculations, and information before making any financial decisions. Do not rely solely on data from our Service. Always verify information with:

  • Official company investor relations sources
  • Your brokerage account statements
  • SEC filings and official financial reports
  • Licensed financial professionals

Informational and Educational Use Only:

All data, content, tools, calculators, and information provided through our Service are intended for informational and educational purposes only. They are not intended as, and do not constitute, financial advice, investment recommendations, or professional guidance of any kind.

5. How We Store Your Information

Your data is stored securely using industry-standard infrastructure:

  • Database Storage: AWS DynamoDB and Amazon Cognito with encryption at rest
  • Payment Data: Stripe stores your payment information using PCI-DSS compliant secure vault technology. We only store the last 4 digits of your card and expiration date for display purposes
  • Data Location: United States (AWS us-east-1 region)
  • Security Measures: HTTPS/TLS encryption, encryption at rest, secure authentication, regular security audits

6. How We Share Your Information

🔒 WE DO NOT SELL, RENT, TRADE, OR SHARE YOUR PERSONAL FINANCIAL DATA

Your financial privacy is our top priority.

We use your data internally to:

  • Provide the Service to you (calculations, tracking, alerts)
  • Monitor your portfolio and send you personalized alerts
  • Help you make better-informed financial decisions
  • Improve our tools, algorithms, and calculations
  • Ensure security and prevent fraud

Your financial data stays private and secure:

  • We NEVER sell your data to third parties
  • We NEVER share your portfolio holdings with advertisers, data brokers, or marketing companies
  • We NEVER use your investment data for advertising or commercial purposes unrelated to our Service
  • We share data only with AWS (hosting) and Stripe (payments) as necessary to operate the Service
  • Your portfolio details, holdings, and financial information are confidential and protected

We may share your information only in these limited circumstances:

  • Service Providers - Limited Data Sharing:

    We share your information only with trusted service providers necessary to operate our Service. These providers are contractually obligated to protect your data and use it only for the purposes we specify:

    • Amazon Web Services (AWS)
      • Purpose: Hosting, database storage (DynamoDB), authentication (Cognito), file storage (S3)
      • Data Shared: All data necessary to operate the Service
      • Location: United States (us-east-1 region)
      • Privacy Policy: AWS Privacy Notice
    • Stripe, Inc.
      • Purpose: Payment processing, subscription billing, payment method storage
      • Data Shared: Name, email address, subscription details, billing amounts, transaction history
      • Payment Card Data: Transmitted directly from your browser to Stripe (we never see your complete card number)
      • Security: PCI-DSS Level 1 certified (highest payment security standard)
      • Terms: Subject to Stripe's Privacy Policy and Stripe's Terms of Service

    We do NOT share your portfolio holdings, investment amounts, or detailed financial information with Stripe - only billing-related information necessary to process payments.

  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: For any other purpose with your explicit consent

7. Your Rights and Choices

  • Access: Review your information through your account dashboard
  • Correction: Update your information in account settings
  • Deletion: Request account deletion by contacting ask@dividendfortress.com
  • Subscription Management: Cancel your subscription anytime from your account settings. Cancellations take effect at the end of your current billing period
  • Payment Information: Update or remove payment methods through your billing settings

Important: Data Retention After Account Deletion

What gets deleted: When you delete your account, we immediately remove your portfolio data, investment holdings, personal preferences, and all financial information from our systems. Your Cognito authentication account is also permanently deleted.

What we retain for fraud prevention: To prevent abuse of free trial offers, we retain minimal information including:

  • Your email address
  • Google account identifier (if you signed in with Google)
  • Whether you have used a free trial
  • Stripe Customer ID (for billing history)

Why we retain this data: This minimal information prevents users from repeatedly creating and deleting accounts to abuse free trial offers. This is necessary for fraud prevention and to protect our legitimate business interests.

Your GDPR rights: If you are subject to GDPR or similar privacy laws and wish to exercise your "right to be forgotten," you may request complete deletion of all retained data by contacting us at ask@dividendfortress.com. We will evaluate such requests on a case-by-case basis, balancing your privacy rights with our legitimate interest in preventing fraud.

8. Payment Processing via Stripe

We use Stripe to process subscription payments. When you subscribe:

  • Your payment information is transmitted directly to Stripe using secure, encrypted connections
  • Stripe is PCI-DSS Level 1 certified, the highest level of payment security
  • We receive only limited information (last 4 digits, card brand, expiration date) for display and billing purposes
  • Your complete card number is never stored on our servers
  • Subscriptions auto-renew until canceled
  • You can update or remove payment methods at any time

For more information about Stripe's security and privacy practices, visit Stripe's Privacy Policy.

9. Contact Us

For questions about this Privacy Policy, data deletion requests, or our data practices:

Email: ask@dividendfortress.com

Website: dividendfortress.com

Quick Summary for Google Sign-In Users

When you sign in with Google, we receive your email address and basic profile information (name, profile picture). We use this information solely to create and authenticate your account. We do not access any other data from your Google account. We do not share this information with third parties except as required to provide our authentication service through AWS Cognito. You can disconnect your Google account or delete your Dividend Fortress account at any time.